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Bridging the Digital Divide

Digital Educational Program

This project aimed to address the soft skill gap for underprivileged students by developing and implementing a  digital education program.

Duration: 4 Months 
Role:
Consultant
Tools: Miro, Figma, MS Excel,
Google Forms

Disclaimer: Protecting Children's Privacy

In accordance with child protection policies, all images used on this page are for illustrative purposes only. They do not depict any real children or individuals associated with this project.

Challenges

  • Providing digital access to quality education for students.

  • Aligning the program with the needs of various stakeholders in the ecosystem. 

  • Securing resources and partnerships to ensure program sustainability.

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Solution

Conceptualised and designed a digital educational program using design thinking methodologies, ensuring alignment with stakeholder needs and organizational goals.

Contribution

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Human-Centered Research & Frameworks

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Design & Collaboration

  • I championed a Human-Centered Design (HCD) framework for user research, ensuring the program prioritized the needs of all stakeholders.

  • This involved conducting extensive mixed methods research to gain a deep understanding of the educational ecosystem – students, teachers, parents, and the organization itself.

  • Leveraging the HCD framework, I established frameworks for opportunity prioritization, product roadmaps, ideation, and prototyping.

  • These frameworks served as a roadmap, guiding the program's development from initial concept to final execution and ensured alignment with the organization's goals.

  • Leveraging design thinking methodologies, I conceptualized and designed the entire digital educational program.

  • This included defining the program's core purpose, user journey mapping, and crafting engaging learning experiences that aligned seamlessly with stakeholder needs and the organization's overall goals.

  •  I played a key role in forging crucial collaborations with multinational corporations.

  • These partnerships not only provided valuable research insights but also opened doors for potential CSR initiatives, further amplifying the program's impact.

Impact

Pilot Program Success

The innovative digital education program, launched as a pilot, has already positively impacted over 1,000 students. This served as a strong foundation for wider implementation and long-term impact.

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Stakeholder Alignment

Through comprehensive user research, strategic partnerships, and impactful CSR initiatives, we fostered a collaborative environment where all stakeholders felt valued and invested in the program's success.

Photo by Freepik

Takeaways

​User-Centered Design

  • The importance of user research for developing impactful solutions was reaffirmed. 

  • Understanding the specific needs and challenges of underprivileged children through user research was crucial in designing an effective digital education program.

Project Management

  • The effectiveness of project management frameworks for keeping complex projects on track was evident. 

  • Utilizing these frameworks ensured smooth implementation, timely delivery, and overall success of the digital education program.

Collaboration & Partnership

  • The value of collaboration and partnership in achieving social impact was undeniable. 

  • Partnering with various stakeholders and fostering a collaborative environment were key to maximizing the reach and impact of the program for children.

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